Sales Policy 

Welcome to BriteVis! We are dedicated to providing top-quality climbing and camping gear to outdoor enthusiasts. Our Sales Policy outlines the terms and conditions to ensure a seamless shopping experience.

1. Ordering Process

  • Browse and select products on BriteVis.
  • Add items to your cart and proceed to checkout.
  • Payment can be made via credit card, PayPal, or bank transfer.
  • Orders are processed within 1-2 business days after payment confirmation.

2. Payment Policy

  • All transactions are secure and encrypted for protection.
  • Prices are listed in USD and may be subject to tax based on location.
  • Discount codes and promotions must be applied at checkout.

3. Shipping Policy

  • We offer standard and expedited shipping across the USA.
  • Estimated delivery time: 3-7 business days.
  • Free shipping on orders over $100.
  • Tracking information will be provided once the order is shipped.

4. Return & Refund Policy

  • Items can be returned within 30 days of purchase.
  • Products must be in their original condition with all tags attached.
  • Refunds will be processed within 7 business days after inspection.
  • Customers are responsible for return shipping costs unless the item is defective.

5. Warranty & Product Guarantee

  • All products come with a one-year warranty against manufacturing defects.
  • For warranty claims, contact us at info@britevis.xyz with order details and product images.

6. Customer Support

  • For any inquiries, reach out to us:
    • Address: 1500 GRAND CONCOURSE, BRONX, NY 10457, USA
    • Phone: (615) 354-9457
    • Email: info@britevis.xyz

We are committed to delivering exceptional customer service and ensuring that every adventurer is equipped with the best climbing and camping gear.

Visit BriteVis today and gear up for your next adventure!